Shipping policy

Shipping Locations

We currently ship within the United States, Canada, Australia, and New Zealand.

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, it will be handed over to our shipping partner.

Estimated Delivery Time
Estimated delivery time is 6–12 business days after shipment.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs
Shipping costs are displayed at checkout before you complete your purchase.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates may take 24–48 hours to appear.

Shipping Delays
Areliaa is not responsible for delays caused by shipping carriers or events outside our control.
Once an order is shipped, responsibility transfers to the carrier.

Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages
If your package arrives damaged or if you believe it has been lost in transit, please contact us immediately at support@areliaa.com so we can assist you.

Contact Us
If you have any questions about shipping, please contact us at:
📧 support@areliaa.com
📞 +1 (646) 902-9616